FREQUENTLY ASKED QUESTION
What is APEX HASH mining company?
APEX HASH offers cryptocurrency mining without having to buy any equipment. Instead of it you are buying mining hashpower from our industrial mining equipment supplier with its data centers located in Europe.
APEX HASH was created to ensure the effective mining and to provide professionals and newcomers with an access to the same quality resources as the industrial miners possess. Our cooperation with the industry leaders and access to the newest and most advanced technologies in the industry, quickly made us one of the world‘s leading mining services.
As a customer, you can enjoy many benefits, including:
Access to the world-class data centers and network boasting more than 150 PH/s
Confidence that you receive only newly mined coins
Automatic deposit of mined coins to your balance
How does cryptocurrency mining work on your platform?
It's pretty quick and easy. When you are purchasing any type of contract, you are receiving hashpower according to your contract terms and duration.
How much can I earn?
It all depends on the amount of your investment. More expensive contracts ultimately bring more profit.
You can purchase an unlimited number of contracts, provided that they are currently available for purchase.
What does 100% uptime guarantee mean?
If you were an individual miner there would be always a possibility that your mining hardware could crash, slow down or completely break. Using our platform you will never face any issues like these.
How to replenish the balance?
Log in to your personal account and go to the “Deposit” section. In this section, select the payment system that you want to use to replenish, enter the amount, confirm your choice and send coins to the specified address.
You can replenish your account with any cryptocurrency supported by the platform.
Can I pay with Visa/Mastercard/Maetro?
Yes, you can pay with any credit/debit card via Payeer Processing. Log into your account, go to "Deposit" section and select Payeer payment system, then follow the instructions on the Payeer payment page.
Do you have any maintenance fee?
No, we do not charge any additional fees. You can use profit calculator in your personal account to see the exact profit that you will receive.
How often will I receive my coins? What is the minimum withdrawal amount?
You can track the mining process in real time. Coin mining speed depends on the total capacity. You can transfer all mined coins to the main account balance every 10 minutes.
Our minimum withdrawal amount is 0.001 BTC. You can request a withdrawal any time.
How am I affected if there are changes in APEX HASH ownership, legal address, or licensing terms?
Existing mining contracts will remain in full effect. Changes may be introduced into the terms and conditions of future contracts.
For what reason can access to a user account be suspended?
APEX HASH is committed to protecting the personal data of its users, as well as ensuring the security of its website. Any attempts to collect personal information of users, hacking the site’s code, dishonest use of the affiliate program, gaining access to user accounts by hacking, using third-party services to artificially increase the number of partners, as well as any insults to the site’s administration or its users may cause the account to be suspended user.
Does the acquired power work when closing the site tab?
The power for mining cryptocurrency is located on a mining farm, therefore, your equipment can not affect the extraction of cryptocurrency in any way. You can close the site and turn off your device. If your capacity is set to mine any currency in your account, you will make a profit according to marketing.
How to recover my account access data?
To recover your password, you can use the automatic recovery feature. To do this, during authorization, click on the "Password recovery" and follow further instructions. After recovering the password, you will receive an e-mail used during registration. Please note that when using temporary e-mail, as well as if you incorrectly entered your email during registration, it will be impossible to recover the password. It is not possible to change the email address or user login. We advise you to keep this information and not disclose it to third parties.